We build cohorts properly — retention, expansion and contraction by signing period — so net revenue retention is a measured figure rather than an assertion. Acquisition cost is loaded with the sales cost that actually earns it, and payback is measured on gross margin, not revenue.
Revenue policy is fixed and documented before it is tested by anybody else: what is recognized when, how multi-year and usage contracts are treated, and how set-up and implementation are handled. This is the single most common restatement in a technology diligence.
Runway is modeled on committed cost including hiring already agreed, with the trigger points named — the month you must have raised by, and the month you must have decided by, which is earlier.
SaaS metrics and revenue recognition specialists
With a named controller alongside them, a named backup on every seat, and the specialist bench behind both — all inside one fixed monthly fee.